| Q110001 | Is the NMEA2000 protocol supported by your software ? |
| No, at this moment we only support NMEA0183. Unlike NMEA0183, the NMEA2000 is implemented on the CAN (Controller Area Network) protocol, and NMEA2000 devices are not connected to a serial or USB port. ... | |
| Tags: NMEA0183, NMEA2000 |
| Q110002 | I have a GPS and echosounder connected to a datacombiner. The information from my echosounder is interferencing with my GPS, what can i do? |
| Some echosounders forward positions from a connected GPS, even when no GPS is connected. This may result in alternating GPS positions in the Hydromagic software. To avoid this, you can specify a talker ID, so that only the information from your GPS is used. This talker ID can be ent ... | |
| Tags: NMEA0183, Datacombiner, Talker ID |
| Q110003 | Can I connect a sidescan sonar ? |
| At this moment, only single beam echosounders are supported. However, we will be supporting sidescan in the near future. Please follow us on Facebook or Twitter for updates. ... | |
| Tags: Supported Hardware, Sidescan Sonar |
| Q110004 | Can your software process multibeam data ? |
| At this moment, only single beam echosounders are supported. However, we will be supporting multibeam in the near future. Please follow us on Facebook or Twitter for updates. ... | |
| Tags: Supported Hardware, Multibeam, Multibeam echosounder, MBES |
| Q110005 | I connected a device to a serial port, but no data is coming in. What should I do ? |
| When no data is received, please check the following steps before contacting support: Make sure the device is plugged in Double check for serial port and speed When the serial cable has only 2 or 3 connections, make sure the hardware flow control in the device's configuration is ... | |
| Tags: No Data Received, Serial Port, NMEA0183, Baudrate, Flow Control |
| Q110006 | Does your customer support ADCP instruments ? |
| No, at the moment the software can only be used for single beam (single or dual frequency) echo sounders and side scan sonars. We do not have any plans to support ADCP in the near future. ... | |
| Tags: ADCP, Current Profilers, Supported Hardware |
