Eye4Software Hydromagic

  Hydrographic Survey Software

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Eye4Software Hydromagic - Knowledge Base - Tags - Support

Q100007 What support is offered ?
We offer email support on European working days between 0900 and 2100 GMT. When buying software through a reseller, they can offset first line support by telephone and email as well. Please note that to offer technical support, you have to have a valid maintenance contract. Each lice ...
Tags:  Support, Email Support, Telephone Support

Q100008 For what period am I entitled to receive technical support and updates ?
When buying a software license from Eye4Software B.V. or one of its resellers, you are entitled to receive free technical support and updates for the period of one (1) year. After this first year, you can decide to extend the support contract for one or more years. Additional support ...
Tags:  Support, Support Renewal, Support Period, Updates